MJP –
Big Lots has made a surprising turnaround, reversing plans to close more than two dozen stores, including locations in California. Initially, the discount retailer had slated nearly 550 stores for closure, starting in July, federal filings showed.
Many of these locations were marked with orange “closing this location” banners online, offering savings like “save up to 20% off,” according to loyal shoppers.
However, in a turn of events, the banners were removed earlier this week, and new messages of optimism—such as “Share your big ideas!”—have appeared on the affected stores’ webpages, according to shoppers.
Notably, stores in La Canada Flintridge and Redding, California, are among those now back in operation, shoppers suspect. While the fate of other locations remains uncertain, the decision signals a shift in Big Lots’ closure strategy for the time being.
In a surprising move, Big Lots, the popular discount retailer, has announced that it will cancel its plans to close dozens of stores across the United States, including several locations in California. The decision comes after a thorough reassessment of the company’s operations and a reconsideration of its closure strategy, which was originally part of a larger restructuring initiative.
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This reversal of store closures is a significant shift for the company, as Big Lots had previously planned to shutter underperforming locations to streamline its business. The news has been welcomed by employees, customers, and local communities, many of whom feared the loss of essential retail outlets in their neighborhoods.
The Original Plan: Streamlining Operations Amid Challenges
Earlier in 2023, Big Lots had announced plans to close approximately 50 stores across the United States. The closures were part of an effort to reduce costs, optimize its store network, and adapt to the challenges of a rapidly changing retail environment.
Like many brick-and-mortar retailers, Big Lots has faced several hurdles, including supply chain disruptions, rising inflation, and increased competition from online retailers.
The company’s original closure strategy was aimed at eliminating underperforming locations that were no longer seen as profitable. These stores were typically located in areas where customer traffic had declined, or in regions with higher operational costs. The closures were part of an ongoing effort to reposition Big Lots as a leaner, more efficient organization.
However, the proposed closures sparked significant concern, particularly in California, where Big Lots operates a considerable number of stores. Many of the locations marked for closure were long-standing fixtures in local communities, providing affordable home goods, furniture, and groceries to residents. In some areas, the closures would have left significant gaps in the retail landscape, forcing consumers to travel farther for similar options.
A Change in Strategy: Big Lots Reassesses Its Approach
In the wake of customer feedback and further analysis of its store performance, Big Lots made the decision to reverse course. The company cited stronger-than-expected sales in some regions, as well as a reassessment of the potential for growth in certain markets. CEO Bruce Thorn emphasized that Big Lots is committed to continuing its role as a vital part of communities and acknowledged the importance of retaining stores that have strong customer loyalty.
“After conducting a deeper analysis of our store performance, we realized that many of the locations we planned to close were still viable and had significant potential,” Thorn said in a statement. “We value the connection we have with our customers, and we are committed to keeping these doors open to continue serving them.”
The company also indicated that its decision to keep the stores open is part of a broader effort to ensure that Big Lots remains an affordable and accessible option for shoppers. With inflationary pressures and rising living costs, consumers are increasingly seeking out discount retailers for value-driven shopping. Big Lots has seen an uptick in demand for its product offerings, including furniture, home goods, food, and seasonal items, which may have played a role in its decision to retain these stores.
The Impact on California
For California, this reversal is particularly significant. Big Lots operates numerous locations throughout the state, from major metropolitan areas like Los Angeles and San Francisco to smaller communities in rural regions. The stores slated for closure were seen as critical shopping hubs for residents who rely on the affordable pricing and diverse selection that Big Lots provides.
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With California’s cost of living continuing to rise, many residents turn to discount stores for basic home essentials, groceries, and furniture. Big Lots is often considered one of the few retailers that offer a broad selection of products at budget-friendly prices. By keeping its California stores open, Big Lots ensures that these communities will continue to have access to the value it provides.
Local governments and community leaders have also praised the decision, noting that Big Lots has been a consistent source of employment and economic activity in many areas. The stores are not just retail outlets but also local employers, providing jobs to thousands of people across the state.
Looking Ahead: What This Means for Big Lots’ Future
Big Lots’ decision to cancel store closures is part of a broader strategy to strengthen its position in the competitive retail market. The company is likely to focus on improving the in-store experience, expanding its product offerings, and enhancing its digital capabilities to stay relevant in an increasingly e-commerce-driven world.
In addition to the store closures reversal, Big Lots has been investing in its online shopping platform, offering customers more ways to shop and find deals. The company has also been exploring ways to improve its supply chain logistics and better manage its inventory, ensuring that popular items are consistently available both in-store and online.
This move also signals that Big Lots is taking a more flexible approach to managing its store portfolio, recognizing that not all locations can be evaluated the same way. The company seems to have learned from its initial closure plan that community ties, local demand, and long-term potential need to be factored into decisions about its physical presence.
What This Means for Shoppers
For shoppers, the reversal of store closures means continued access to Big Lots’ wide range of products at affordable prices. With the holiday season approaching, Big Lots shoppers will still have access to home décor, furniture, gifts, and seasonal items without having to travel to more distant locations.
Many customers are also relieved to see their local stores remain open, especially those in communities where Big Lots serves as one of the few accessible options for discount shopping. “Big Lots is an important part of our community, and it’s a relief to hear they’ve decided to keep the store open,” said a long-time customer from Sacramento, California. “It’s where we get everything from our furniture to our groceries, and I’m happy they’re staying.”
Conclusion
Big Lots’ decision to cancel its planned store closures and keep dozens of locations open, including several in California, is a positive development for both the retailer and the communities it serves. By reassessing its strategy, the company has responded to customer demands and is positioning itself to better compete in an evolving retail landscape.
For employees and shoppers alike, this move ensures that Big Lots will continue to be a vital resource for affordable, accessible products in the years to come.
